Your cart is empty
You may check out all the available products and buy some in the shop
Return to shopTerms & Conditions
Terms & Conditions for Scentura
Effective Date: 25th March, 2025
Website: www.scentura.pk
Welcome to Scentura! By accessing and using our website, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase or interacting with our content.
1. Use of Our Website
- Shipping times and fees will be displayed at checkout.
- Shipping will normally take 4 – 7 business days.
- We are not responsible for delays due to customs, natural events, or courier issues.
- Once an order is shipped, we are not liable for lost or stolen packages.
2. Product Information & Pricing
- We make every effort to ensure that product descriptions, pricing, and availability are accurate.
- We reserve the right to correct any errors or update information at any time without prior notice.
- All prices are listed in Pakistani Rupees and are subject to change.
3. Orders & Payments
- When you place an order, you agree that all information provided is accurate and complete.
- Payment must be made in full before an order is processed.
- We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized use.
4. Shipping & Delivery
- Shipping times and fees will be displayed at checkout.
- Shipping will normally take 4 – 7 business days.
- We are not responsible for delays due to customs, natural events, or courier issues.
- Once an order is shipped, we are not liable for lost or stolen packages.
5. Returns & Refunds
- We accept returns on unused and unopened products within 7–14 days of delivery.
- Refunds will be processed once the product is returned and inspected.
- Shipping costs for returns are the responsibility of the customer unless the item was defective or incorrect.
- You can request a refund by contacting WhatsApp: +92 304 9930184.
6. Intellectual Property
- All content on this website—including logos, images, product names, and text—is the property of Scentura and is protected by copyright and trademark laws.
- You may not use, reproduce, or distribute any content without our written permission.
7. Limitation of Liability
- We are not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
- Products should be used as intended and in accordance with provided instructions.
8. User Content & Reviews
- Any reviews, comments, or submissions you provide become our property and may be used for marketing or promotional purposes.
- You agree not to post harmful, offensive, or false content.
9. Privacy
- Your use of the website is also governed by our Privacy Policy.
10. Changes to Terms
- We may update these Terms & Conditions at any time. Changes will be posted here with the updated date. Continued use of the website constitutes acceptance of the new terms.
11. Governing Law
- These terms are governed by the laws of Pakistan.
Any disputes shall be resolved in the appropriate courts of that jurisdiction.
Contact Scentura
For questions or concerns about these Terms & Conditions:
📧 helloscentura@gmail.com